KS Office of the Child Advocate
Home MenuKansas Medicaid Resources
KanCare is the program through which the State of Kansas administers Medicaid. Information regarding KanCare can be found on the KanCare website or by calling 1-800-792-4884
The KanCare Ombudsman Office is also available for assistance regarding your KanCare case.
The KanCare Ombudsman office can help with:
- Answers to questions
- Resolving issues
- Understanding letters from KanCare
- Responding when you disagree with a decision or change
- Completing an application or renewal
- Filing a complaint (grievance)
- Filing an appeal or fair hearing
- Learning about in-home services, also called Home and Community Based Services (HCBS)
Contact the KanCare Ombudsman Office:
- Toll Free: 1-855-643-8180
- Relay: 711
- Email: KanCare.Ombudsman@ks.gov
- Website: www.KanCareOmbudsman.ks.gov